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Ethics and Transparency

At INTELIGO BANK we strive for the continuous improvement of our services, incorporating a highly technical and professional team to provide security and confidence to our clients.

Ethics and transparency are key for the execution of our duties and the establishment of healthy relationships with our employees, clients, providers, regulators, and any external agents.

Our organization is committed to maintaining a conduct that reflects our principles and values as the basis for our growth.


Code of Ethics and Conduct

Our Code of Ethics and Conduct has among its objectives development, performance leadership and satisfaction of our clients. One of our most important objectives is to maintain the reputation of a solid and reliable Bank, with social responsibility, seeking to obtain results in an honest, fair, legal, and transparent manner.

All our employees are responsible for complying and enforcing all the provisions set out in our Code of Ethics and Conduct.

Our actions are marked by integrity, confidence, respect and worth of human beings in regard to their privacy, individuality and dignity, regardless of origin, ethnicity religion, social class, physical disability, or any other form of discrimination.

The ethical integrity of INTELIGO BANK’s employees is based on our four principles:





These principles provide a framework of practical guidelines to ensure the understanding and uniformity of criteria.

Ethical Channel

We currently have an Ethical Channel, which is a confidential platform where clients, users, employees, or providers can report cases related to unethical conduct and violations of legislation, regulations or internal policies.

Click here to file a complaint.

Click here to download out Code of Ethics

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